Refocusing L&D on Business Results: Closing the Gap Between Learning and Performance Accelerating the Development of Middle Managers
 
 
The Challenge
More than 50% of the typical learning and development budget is wasted each year due to lack of relevance or transferability to employees' jobs. With the threat of increasing economic uncertainty and shrinking profit margins, L&D executives can ill afford the costs associated with delivering training solutions that provide little or no value to their organizations.
Employees fail to apply more than 80% of what they learn to their jobs.
Only 36% of line managers believe their L&D functions effectively deliver against their employees' most critical development needs.
An organization's development environment is the single–most powerful driver of employee commitment, especially critical in times of organizational change.
 
The Solution
To improve the "learning yield" of limited investments, learning executives are applying exacting standards to their L&D portfolios, investing only in solutions that address business-critical needs and ensuring returns through rigorous follow–through management:
Contribute to Individual and Business Performance by Aligning Development with Business Needs: Focusing development exclusively where each employee's greatest development needs intersect with business priorities.
Close the Gap Between Learning and Performance by Blending Learning and Work: Deploying innovative techniques for integrating development with job responsibilities
Ensure Learning Application by Building Manager Capability: Elevating manager commitment to and effectiveness at driving results against development plans.
Create Accountability for Impact: Holding employees and their managers accountable to one another for using what they learn on the job.
 
Member Impact
Get Higher Returns on Your L&D Portfolio: Proven practices for adding and subtracting development opportunities from the portfolio.
Build the Business Acumen and Partnering Capabilities of Your Staff: Scalable development tactics for L&D staff focused on how to analyze the development implications of business needs and how to partner and collaborate with the line
Save Time with Effective Development Tools: Guides and templates for building and implementing actionable development plans.
Drive Manager Commitment: A business case to ensure effective manager participation in development planning and follow-through management.
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The Challenge
After years of concentrating on high-potential employees and senior leaders, learning executives are now discovering crumbling layers of middle management talent. Constant organizational delayering has left the roles of middle managers ambiguous and unappealing. Their ranks are filled with ambitious, yet frustrated managers who feel unsupported and overworked.
The performance of new-to-role middle managers effectively stalls for 12 months, as they move into roles with only indirect control over key business outcomes.
Up to 75% of the workforce is exposed to ineffective, burned-out middle managers, driving down performance and engagement across the entire organization.
 
The Solution
Target Critical Skill Gaps—Equipping middle managers with skills to excel in roles often characterized by unclear objectives and poorly defined responsibilities.
Develop "Emerging" Middle Managers—Focusing development on the challenges of being a "manager of managers" well in advance of transitioning into the role.
Push Learning Beyond the Classroom—Leveraging middle managers in the development of their peers and the frontline managers who report to them.
Balance Short-Term Performance and Long-Term Development—Enabling day-to-day performance while preparing middle mangers for senior roles management.
 
Member Impact
Cost-Effective Training Content—Off-the-shelf training content tailored to the challenges of the middle manager role.
Performance-Support Toolkits—Blueprints for designing and implementing scaleable programs to drive middle manager performance.
Skill Gap Identification Diagnostic—Online tools and resources for identifying (and closing) gaps in key management competencies.
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